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Artisan Lane tutorials

Step-by-step video help for the Artisan Lane app and website. Choose where you are working, then find the task you need.

Video tutorials

Choose where you are working, then jump straight to the help you need.

Showing 24 app tutorials
Create your Artisan Lane accountApp

Create your Artisan Lane account

Create your account and sign in to begin your artisan journey.

Artisan Lane · 29 secWatch
Create a simple productApp

Create a simple product

Add a straightforward product listing from start to finish.

Artisan Lane · 40 secWatch
Apply to become an artisanApp

Apply to become an artisan

Complete and submit your artisan application for review.

Artisan Lane · 48 secWatch
What happens after artisan approvalApp

What happens after artisan approval

See what becomes available once your artisan application is approved.

Artisan Lane · 24 secWatch
Start your artisan subscriptionApp

Start your artisan subscription

Activate your artisan subscription and unlock your selling tools.

Artisan Lane · 35 secWatch
Complete your payout detailsApp

Complete your payout details

Add the payout information needed to receive your earnings.

Artisan Lane · 36 secWatch
Set up your artisan shopApp

Set up your artisan shop

Create your shop profile and prepare it for buyers.

Artisan Lane · 29 secWatch
Manage product stockApp

Manage product stock

Keep your available product quantities accurate.

Artisan Lane · 35 secWatch
Create product variationsApp

Create product variations

Add sizes, colours, prices, stock and photos for product options.

Artisan Lane · 37 secWatch
Understand orders and earningsApp

Understand orders and earnings

Find your orders and see how sales flow into earnings.

Artisan Lane · 33 secWatch
Create a shop postApp

Create a shop post

Share an update with buyers who discover or follow your shop.

Artisan Lane · 24 secWatch
Messages, notifications and settingsApp

Messages, notifications and settings

Find your artisan communication and account controls.

Artisan Lane · 36 secWatch
Receive and review a new orderApp

Receive and review a new order

Open a new order and check its items, buyer and delivery details.

Artisan Lane · 24 secWatch
Prepare and pack an orderApp

Prepare and pack an order

Use the order details to prepare the correct item for delivery.

Artisan Lane · 23 secWatch
Dispatch an order and add trackingApp

Dispatch an order and add tracking

Mark an order as dispatched and record its tracking information.

Artisan Lane · 20 secWatch
Understand order statusesApp

Understand order statuses

Use the order tabs to follow every sale through fulfilment.

Artisan Lane · 24 secWatch
Handle a market pickup orderApp

Handle a market pickup order

Review pickup instructions and coordinate collection with the buyer.

Artisan Lane · 23 secWatch
Earnings and payout timingApp

Earnings and payout timing

Understand available, pending and paid artisan earnings.

Artisan Lane · 24 secWatch
Cancelled orders and refundsApp

Cancelled orders and refunds

See where cancelled orders appear and how refunds are handled.

Artisan Lane · 24 secWatch
Handle an order disputeApp

Handle an order dispute

Open the dispute conversation and respond clearly with relevant information.

Artisan Lane · 24 secWatch
Fulfil a made-to-order productApp

Fulfil a made-to-order product

Check the lead time and keep the buyer informed while making their item.

Artisan Lane · 23 secWatch
Use out-of-office modeApp

Use out-of-office mode

Pause new orders temporarily without removing your shop.

Artisan Lane · 22 secWatch
Edit, unpublish or delete a productApp

Edit, unpublish or delete a product

Choose the correct way to update or remove a listing.

Artisan Lane · 23 secWatch
Order and track Artisan Lane stationeryApp

Order and track Artisan Lane stationery

Request branded stationery and follow its delivery progress.

Artisan Lane · 24 secWatch